NEED AN E-INVOICE FOR YOUR PURCHASE?

1 Customer who requires an e-invoice must fill up the form in this link >> E-INVOICE ONLINE FORM

2 Below are the requirements to get an e-invoice: -

i. Request for e-invoices must be submitted to AEON calculated from the next day upon order received until 11:59 pm on the first (1st) calendar day of the following month. Any request submitted after the stipulated timeframe do not obligate AEON to issue an e-invoice.

For example:

a. Customer purchase on 01.04.2025.

•           Date to request for e-invoice: To request e-invoice on 02.04.25 (after 10 am) onwards up to the last day on 01.05.25 (at 11.59pm)

b. Customer purchase on 30.04.2025.

•           Date to request for e-invoice: To request e-invoice on 01.05.25 (after 10 am) onwards up to 11.59pm ONLY

c. Customer purchase on 30.04.2025.

•           Date to request for e-invoice: To request e-invoice on 02.05.25 at 12 am. This request CANNOT be submitted and processed by AEON.

ii. For the myAEON2go invoice number field, customers are required to include the hashtag symbol (#) before the invoice number. For example, #62799133

iii. Only one (1) submission is allowed for each purchase receipt.

Customers must provide all required information in the request form and ensure that it is true and complete before clicking “Submit”.

iv. The actual receipt of purchase is provided as proof of purchase.

v. The required customer information is provided.

vi. Customers may rely on their existing documentation to claim tax deductions or relief until new legislation comes into effect.

vii. For any transaction of RM10,000 and above, customers are required to request an e-invoice in accordance with government regulations.

https://www.hasil.gov.my/en/e-invoice/